Our Policies

We recommend you arrive 10 minutes prior to your scheduled appointment time.  We have complimentary internet access and beverages. 

We require a 25% deposit for all appointments booked online.  Online deposit payments will be applied towards your total on the day of your scheduled appointment.  Texture, Extension, and Bridal services require a deposit upon booking.

We require 24 hours notice to change or cancel your appointment.  All late cancellations, no-shows and anyone arriving more than 15 minutes late will be charged in full.

In the event of a request for refund of services, a refund will be granted for services only after the client completes the Studio B Refund Request form and it is reviewed and approved by management.  All Refund Requests must be completed in-salon in order for Studio B to assess the quality of hair and adjust the cut/ color/ treatment, if possible. 

Texture, extensions and bridal services all require a stylist consultation.  Any consultation fee will be subtracted from the final total upon completion of service. 

We accept American Express, Visa, Mastercard, Discover and cash.  We are unable to give cash back on credit card sales. 

For your convenience, there is an in-house ATM.  Gratuities cannot be charged to your credit card. 

Studio B does not allow children under the age of 12 on the salon floor.  Children under the age of 12 are required to be accompanied by an adult and wait quietly in our loft area. 

For your privacy and to preserve the customer experience of our valued clients, we ask that personal phone calls are limited to our loft space.  Please do not make or accept phone calls while on the salon floor. 

Studio B does not disclose client information to third-parties.  All customer information is confidential.  

Prices and Services are subject to change.